* Payment Policy:

Currency and Charges: All prices and amounts listed on our website are in U.S. Dollars (USD), unless stated otherwise. When you place an order for printing products, mailing services, design services, or any other services through our site, you agree to pay all charges, taxes, shipping, and processing fees. These charges will be automatically billed to your credit card or another approved payment method, as detailed on our site. Note that once you have approved a print job, no changes can be made to the artwork files, job characteristics, or printing turnaround time. Full payment is required before we print your job order.

Accepted Payment Methods: We accept the following payment methods for all purchases:

• Debit Cards
• Credit Cards
• Checks
• Zelle
• Venmo

WOCPRINT.COM Store Credit:

• Usage: Store credit can be used to cover the full or partial cost of any order, including taxes, shipping, and mailing fees. Store credit will remain valid until it either expires or is fully used, whichever occurs first.
• Restrictions: Store credit is non-transferable and non-refundable.

The standard turn-around time for you to receive your products is between 4 to 10 business days. Printing turnaround time begins once from the time you have approved and paid in full for the whole order. For printing jobs that do not have complete digital source files provided, printing turnaround begins when we have your print-ready file(s) for your print job, not from when the order is first submitted. If your job or proof is approved by 9:00 a.m. MST, printing turnaround time begins that business day. If your job or proof is approved AFTER 9:00 a.m. MST, printing turnaround time begins NEXT business day. Please note that WOCPRINT office is closed Saturdays, Sundays and major holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, printing turnaround time does not include shipping transit time, and you should allow additional business days for delivery based on the shipping method you selected.

* Right to Refuse Service:

WOCPRINT is committed to providing high-quality services to our clients. However, in order to ensure the best possible experience for all our clients and maintain a safe, cooperative, and productive environment, we reserve the right to refuse service under certain circumstances.

1. Grounds for Refusal: Service may be refused or discontinued to any individual or organization who:
   • Fails to comply with our Terms of Service, policies, or guidelines.
   • Exhibits behavior that is disruptive, threatening, abusive, or harmful to our staff, other clients, or the business operations.
   • Repeatedly demonstrates non-cooperation or unwillingness to follow reasonable guidelines necessary for the successful provision of our services.
   • Engages in fraudulent, illegal, or unethical activities.
   • Misuses or abuses our services or products in a manner not intended or agreed upon.
2. Procedure for Refusal: Should a situation arise where refusal of service may be necessary, the following steps will be taken:
   • The client will be given a verbal or written warning (where applicable) explaining the issue and the necessary corrective actions.
   • If the behavior or issue persists, a formal notification of service discontinuation will be provided, along with an explanation of the reasons for this decision.
   • In cases involving legal, fraudulent, or unethical activities, WOCPRINT may terminate services immediately and, if necessary, involve appropriate legal authorities.
3. Resolution and Appeals: We understand that misunderstandings and disputes can occur. Clients who wish to appeal a decision to refuse service may do so in writing. The appeal will be reviewed by a designated committee or company official, and a final decision will be communicated to the client.
4. Modification of Terms: WOCPRINT reserves the right to modify these terms at any time, in accordance with applicable laws and regulations. Continued use of our services after such changes constitutes acceptance of the new terms.

* Order Cancellation and Design Fee Policy

1. Non-Cooperative Cancellation:
   US PRINT & DESIGN LLC, DBA WOCPRINT, reserves the right to cancel any order in situations where the customer is deemed non-cooperative or intentionally troublesome in finalizing the order. Non-cooperative behavior includes, but is not limited to, unresponsiveness, repeated unreasonable requests, or actions that intentionally delay the order process. In such cases, we will issue a cancellation of the order and charge a design fee. This fee compensates for the resources and time invested in the initial design process.
   
2. Customer-Requested Cancellation After Design Completion:
   If a customer requests to cancel an entire order or a portion of the order after receiving the completed designs from us, a design fee will be charged. This fee is applied to cover the costs incurred in the creation and provision of the design services already rendered.
3. Design Fee and Payment:
   The design fee will vary depending on the complexity and scope of the work undertaken. Customers will be informed of the specific fee at the time of cancellation. This fee must be paid in full as per the payment terms stated in our standard billing policy.
4. Acknowledgment of Terms:
   By placing an order with US PRINT & DESIGN LLC, DBA WOCPRINT, customers acknowledge and agree to these terms. We are dedicated to working collaboratively with our clients to avoid such situations and encourage open communication to ensure a smooth and satisfactory order process.

* Miscellaneous Terms

Sales Policy: All sales made through WOCPRINT.COM are considered final. Refunds are not available, except as expressly noted in specific cases.

Limitation of Liability: WOCPRINT’s liability for any indirect, special, consequential, incidental, or exemplary damages is expressly excluded. This applies even if WOCPRINT has been advised of the possibility of such damages. Our total liability for any claim, breach, or damages arising from our provided services is strictly limited to a refund of the fees paid for the specific product or service that is the subject of the claim. Under no circumstances will WOCPRINT be liable for the costs of procuring substitute goods.

Indemnification: As a customer, you agree to defend and indemnify WOCPRINT against any claims, suits, or actions alleging damages, costs, expenses (including reasonable attorney’s fees), liabilities, or losses. This includes situations where WOCPRINT, acting as your agent, uses materials such as copy, photographs, or illustrations that others claim to be degrading, libelous, harmful to reputation, or infringing upon trademarks, trade names, service marks, or copyrights. You are also responsible for any claims or actions arising from the conduct of your employees in relation to any mailing services provided by WOCPRINT.

II. USAGE LICENSE:

1. Grant of License: US PRINT & DESIGN LLC grants you a temporary license to download a single copy of the materials (information or software) from our website solely for personal, non-commercial use. This license is not a transfer of title. Under this license, you must not:
   • Modify or copy the materials.
   • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
   • Attempt to decompile or reverse engineer any software on our website.
   • Remove any copyright or other proprietary notations from the materials.
   • Transfer the materials to another person, or “mirror” the materials on any other server
2. License Termination: This license will automatically terminate if you violate any of these restrictions and may be terminated by US PRINT & DESIGN LLC at any time. Upon the termination of your viewing of these materials or this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

III. DISCLAIMERS

1. ‘As Is’ Basis
   The materials on WOCPRINT’s website are provided ‘as is’. US PRINT & DESIGN LLC makes no warranties, either expressed or implied, and disclaims all other warranties including, without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
   
2. Accuracy and Reliability
   US PRINT & DESIGN LLC does not warrant the accuracy, reliability, or likely results of the use of the materials on its website or otherwise related to such materials or any sites linked to this site.
3. Limitations of Liability
   US PRINT & DESIGN LLC or its suppliers shall not be liable for any damages (including, without limitation, damages for loss of data, profit, or due to business interruption) arising from the use or inability to use the materials on our website, even if US PRINT & DESIGN LLC or an authorized representative has been notified orally or in writing of the possibility of such damage. Some jurisdictions do not allow limitations on implied warranties, or limitations of liability for incidental or consequential damages, so these limitations may not apply to you.
4. Accuracy of Materials
   The materials on WOCPRINT’s website may contain technical, typographical, or photographic errors. We do not warrant that any of the materials on the website are accurate, complete, or current. We may change the materials contained on our website at any time without notice, but we do not commit to updating them.
5. Links
   US PRINT & DESIGN LLC, doing business as WOCPRINT, has not reviewed all of the sites linked to its website and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement by us of the site. Use of any linked website is at the user’s own risk.
   
6. Modifications to Terms of Service
   US PRINT & DESIGN LLC may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then-current version of these terms.
7. Governing Law
   These terms and conditions are governed by and construed in accordance with the laws of Arizona. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.